How fast can you tarp my roof after a storm?

We respond quickly across the Tri-Cities core and reach outlying communities as fast as we can. The tarping itself is no-charge if we end up doing the permanent repair on the same insurance claim.

Do I file the insurance claim or do you?

You file the claim directly with your carrier. We never file on your behalf — that's your decision and your relationship. We do meet your adjuster on the roof, document the damage to the carrier's standard, and submit written supplements where the damage supports it.

What if my carrier denies the claim?

We'll document the roof at no charge if we believe the denial was wrong on the facts and help you prepare the appeal.

Is the tarp covered by my insurance?

Yes. Emergency mitigation is covered separately from the repair itself under most TN policies. Save the receipt — it's reimbursable up to your policy's mitigation limit, typically $1,000–$2,500.

A storm-damaged roof being repaired by Palisade Roofing in East Tennessee.

Storm damage · emergency response

Watertight fast.
Claim handled right.

After a hailstorm, a microburst, or a tornado watch, two things have to happen fast: stop the leak and document the damage. We do both — fast emergency tarping for active leaks, and we meet your adjuster on the roof.

Call (423) 549-2065 now →Book an inspection

$0Tarping fee when we
do the permanent repair

LocalJonesborough-based —
never a storm-chaser

You filethe claim with your carrier —
we never do it for you

On-siteWe meet your adjuster
on the roof, in person

In shortCall us before you call a storm-chaser. We respond fast for tarping, meet your insurance adjuster on the roof, document damage to the carrier's standard, and submit written supplements where the damage supports it. No "we'll handle your insurance" pressure tactics. No deductible waivers (that's fraud). You file the claim. We do the documentation.

After a storm

What to do, in order.

Get safe first.

If there's active water entering the home, move electronics and furniture out of the path. Throw a bucket under the leak. Do not climb on the roof. Most post-storm injuries we see are homeowners on wet roofs in the first 24 hours.

Document from the ground.

Walk the perimeter. Photograph anything visible — fallen branches, dented gutters, debris on the ground, shingle pieces in the yard. Timestamp matters. Save the photos to your phone's cloud immediately.

Call us for emergency tarping.

(423) 549-2065. We'll get on-site as fast as we can during a regional storm event. Tarping is no-charge if we end up doing the permanent repair on the same claim. Keep the receipt either way — it's reimbursable mitigation under most TN policies.

File your insurance claim — yourself.

Call your carrier directly. Not your roofer. This locks in the claim date — most TN policies have a one-year filing window from the storm date. The carrier will schedule an adjuster to come out.

Tell us your adjuster appointment.

We meet your adjuster on the roof. We document the damage to the same standard they use — manufacturer specs, code citations, date-stamped photos. We don't sell you a roof on that visit. We make sure the carrier sees what's actually there.

Warnings

Red flags after a storm.

"Free roof inspection" door-knockers

Out-of-state contractors descend on the Tri-Cities after every major storm. They knock at dinner, offer to "handle your insurance," and disappear after the check clears. We've cleaned up dozens of these jobs. If a roofer shows up uninvited the day after a storm, send them away.

"We'll waive your deductible"

Tennessee insurance code (§ 56-7-2602) prohibits deductible rebating. A contractor who offers to "eat your deductible" is the one breaking the law, every time. Walk away and report it to your carrier.

Pressure to sign on day one

No legitimate roofer asks you to sign a contract before your insurance claim is approved. If they want a signature today, they're trying to lock you into their pricing whether or not the carrier pays. We don't write contracts until your scope is approved.

Promises of "full replacement, guaranteed"

Whether your claim approves replacement is the carrier's decision, based on documented damage. No roofer can guarantee an outcome before the adjuster has been on the roof. Honest documentation is what we offer — not predetermined results.

Emergency line

Storm hit your house?

We answer the phone ourselves, and we respond fast across the Tri-Cities core.

Call (423) 549-2065 → Book an inspection

Watertight fast.Claim handled right.